May 27, 2015 Last Updated 11:45 am

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How social media feedback could improve a healthcare professional’s quality of care

The authenticity and transparency of social media placed a balance to the equation of care by providing a platform for the patient's voice. The quality of care mirror, isn't limited to our peers or experts anymore. It went past beyond the structured patient personal satisfaction survey to the social media platforms- healthcare's social mirror. The questions are "Can social media feedback improve quality of care by physicians? How?"