Addressing hospital crowding, compassion fatigue or burnout among HCPs

Patients in their beds found in the hospital hallways. A “fullhouse” Emergency room. Pediatric patients sharing a single bed. A number of patients for surgery waiting for another one to finish in the busy operating rooms.

These are some signs of hospital crowding and congestion, a problem that might still be encountered especially in major public hospitals found in the city or a province’s capital. A problem that is known to be associated with increased mortality. It is also believed to affect patient satisfaction and clinical outcome.

It is also within this stressful environment where healthcare professionals (HCP) may likely experience compassion fatigue or burnout as frustrations mount.

Compassion fatigue is a defined as a stress disorder described as a “deep physical, emotional, and spiritual exhaustion that can result from working day-to-day in a caregiving environment” which can lead to burnout.

The term “burnout” was coined by Freudenberger in 1974 who used the term to describe workers’ reactions to the chronic stress common in occupations which involved many direct interactions with people. Typical burnout is  characterized by depersonalization, emotional exhaustion, and lack of personal accomplishment.

Crowding, compassion fatigue and burnout is not a good mix . And these problems definitely need to be addressed.

This Saturday, September 19, 9 PM Philippine time help us suggest solutions for these problems. Let’s tweetchat about crowding or congestion in the hospitals and HCP compassion fatigue or burnout.

T1 Enumerate the possible causes of crowding or congestion especially in public hospitals?

T2 In our capacity how may we address this challenge?

T3 How do we deal with burnout/compassion fatigue in these cases?

We invite everyone to this #HealthXPh tweetchat.